Mon - Sat 9.00 - 18.00
Sunday Closed

Email
info@helanic.com.au

Call Us
0395 460 837

Privacy Policy

Introduction

Helanic Pty Ltd (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our websites, helanic.com.au and helanic.lk. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

 

Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us.

 

Personal Data

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

    • Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.

 

Use of Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:

    • To facilitate account creation and logon process.
    • To send administrative information to you.
    • To fulfil and manage your orders.
    • To post testimonials.
    • To request feedback.
    • To protect our services.
    • To enforce our terms, conditions, and policies.
    • To respond to legal requests and prevent harm.
    • To manage user accounts.
    • To deliver services to the user.
    • To respond to user inquiries/offer support to users.

 

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

    • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
    • Business Transfers: We may share or transfer your information in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
    • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
    • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

 

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

Contact Us

If you have questions or comments about this privacy policy, please contact us at:

    • Email: info@helanic.com.au
    • Address: Helanic Pty Ltd, Melbourne, Victoria, Australia